CDC Respond awarded Microsoft Gold Partner status
London- 15 January, 2008 - CDC Software, a wholly owned subsidiary of CDC Corporation and a global provider of industry-specific enterprise software applications and consulting services, announced today that CDC Respond, its complaint and feedback management suite of enterprise products has been awarded Microsoft Gold Partner status. This accreditation recognises competence and expertise with Microsoft technologies and is a further endorsement of the credibility of the CDC Respond product line as Microsoft-based business solutions. Gold Partner status grants CDC Respond the highest levels of support from Microsoft and priority access to Microsoft resources, enabling CDC Respond to leverage fully Microsoft innovation and technologies. CDC Respond customers will benefit from the combined power of industry-leading products.
CDC Respond software is the leading enterprise complaints and feedback management solution in a number of Microsoft's target markets including financial services and the public sector. Based on the Microsoft platform, CDC Respond's complaints and feedback management solutions help businesses capture and process all customer complaints and feedback and then use this information to boost productivity, enhance the overall customer experience and drive improvements in the business.
CDC Software's senior vice president for CDC Respond, James Heavey, comments: "Microsoft Gold Partner accreditation is recognition of CDC Respond's leadership position in the market and our expansion on a global scale. CDC Respond and Microsoft are now even more closely aligned, enabling us to achieve the highest levels of product and technical innovation needed to cope with the demands of the emerging enterprise feedback market."
Karl Noakes, Director, Partner Solution Sales Group at Microsoft, adds: "As a Microsoft Gold Partner CDC Respond can offer its customers the reassurance of a truly professional approach backed by Microsoft's extensive resources. With this accreditation Microsoft recognises CDC Respond's contribution to the delivery of customer service excellence with Microsoft products and technology."
The Microsoft Partner Program was launched in December 2003 and represents Microsoft's ongoing commitment to the success of partners worldwide. The Microsoft Partner Program offers a single, integrated partnering framework that recognizes partner expertise, rewards the total impact partners have in the technology marketplace and delivers more value to help partners' businesses be successful.